Shopping & Product fit
When is the payment drawn?
We specialize in plus-size fashion and offer sizes typically ranging from EU 36 to 56. Our collections are designed to fit and flatter curvy figures, not just resized from smaller patterns.
How do I find my size?
You can find ourgenereal size guide here. Measure your bust, waist, and hips, and compare them to our chart to find your best fit. If you’re between sizes, we usually recommend choosing the smaller for a fitted size and a larger one for comfort.
How does your clothing fit?
Most of our items are true to size, but fit can vary depending on the style and fabric.
Do you use plus-size models?
Yes! We believe in showing how our clothing fits real curves. Our models wear sizes that reflect the average plus-size woman, so you can better imagine how the item will look on you.
Our STUDIO model is always a size eu 42/44.
Payment
When is the payment drawn?
Payment is drawn when we ship out your order.
We reserve the money, but have not drawn the money yet when you place the order.
What payment methods do you accept?
We accept Visa, Mastercard, Klarna, MobilePay, and other secure payment options depending on your country.
Can I pay later (Klarna, AfterPay)?
Yes, we offer flexible payment options like Klarna’s “Pay Later” or “Slice It” — available at checkout where supported.
Shipping & Delivery
How long is the delivery time?
Orders are usually delivered within 2–5 business days in Denmark and 4–10 business days for international shipping. You’ll receive a tracking link once your order has been dispatched.
Which shipping methods can I choose?
When checking out and filling the shipping information, you can choose a shipping method.
Can I change the shipping method?
When an order has been placed, we cannot change the shipping method. We recommend you contact us immediately, so we can cancel the order and you can re-order again with correct shipping method.
Can I track my order?
If tracking is included in your chosen shipping method, we will send out a tracking number, for your shipment.
Use this link for tracking your order:
I have not received my package, what can I do?
Please contact us on send@studio-clothing.dk and we can help track your package.
Can I cancel my order?
Yes, you can always cancel your order before we ship it.
Please cancel it before we ship it out of the warehouse. You will recieve an email when the package has been shipped. When the package has been shipped, we cannot cancel the order.
Can I change an order after it has been placed?
No, you cannot change your order after it has been placed. You can contact us, and we can cancel the order for you.
Returns and Exchanges
Can I return an item purchased online to a physical store?
No, you will have to return the item to us by sending it back with a return label and return form, that is provided in your package.
Can I exchange an item for a different size?
You can return your package, and re-order in correct size.
I wish to return my online order, but I do not want to use your return service. Is that okay?
If you want to use another return service, you must take in to account that the package is out of our responsibility.
For package returns, it needs to be sent to correct adress and only to our warehouse. We do not accept packages, that needs to picked up in a parcel shop. It has to be direct shipping. If that happens, the package will be returned to you. Therefore we recommend to use the return label followed in your original package, or contact us and we can send you one through email.
Please keep tracking of your package, so you know it will arrive at our warehouse.
I have received the wrong item / or an item is missing. What should I do?
Please contact us, if you have any issues with your package.
It will help us, if you can provide images.
How long will it take to get my refund?
When the package has arrived, we usually take 2-4 business days to process your package. When the return package has been inspected, we issue a refund.
Depending on your bank, it can take up to 1-6 business days before the refund is visible.